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Overview of Responsibilities職位概覽: The IT Engineer is responsible for support and maintenance in the following areas: IT工程師負(fù)責(zé)支持維護(hù)下列方面： Network/Server Operation 網(wǎng)絡(luò)和服務(wù)器運(yùn)維 l Direct daily maintenance to ensure maximum reliability and minimum service interruption 日常維護(hù)確保設(shè)備***化穩(wěn)定運(yùn)行 l Network troubleshooting capability, hold CCNA or CCNP certification or other equivalent network certification is a plus,解決網(wǎng)絡(luò)問題的能力，有CCNA, CCNP 或其他類似的網(wǎng)絡(luò)認(rèn)證尤佳 l Install the software and operating system upgrades 安裝軟件和系統(tǒng)升級(jí) l Server patch management 服務(wù)器補(bǔ)丁管理 l Server maintenance and operation in an Active Directory environment with different server roles and services 活動(dòng)目錄環(huán)境中針對(duì)于不同服務(wù)器角色和服務(wù)的運(yùn)維 l Manage office 365 system管理學(xué)校o365 郵件系統(tǒng) l Manage network access policy to meet academic requirement 管理網(wǎng)絡(luò)政策來滿足教學(xué)需求 l Have operation experience of virtualization system is a plus 有虛擬化平臺(tái)運(yùn)維經(jīng)驗(yàn)尤佳 Software and helpdesk軟件和終端支持 l Install and upgrade schedules for educational and business software 安裝和升級(jí)教育商用軟件 l Provide technical support for school management and educational software 為學(xué)校的管理教育軟件提供技術(shù)支持 l Daily office software installation，upgrade and support to end-user, etc 日常辦公軟件終端用戶安裝，升級(jí)和支持等 l End-user computer OS image manage，installation and configuration，etc 終端用戶計(jì)算機(jī)系統(tǒng)鏡像的管理，安裝和配置等 l Helpdesk to end-users 終端用戶日常桌面支持 IT security 信息系統(tǒng)安全 l Maintain a proper level of access and password control 賬號(hào)密碼的管理 l Ensure Internet access of end-user under control following school policies 確保終端用戶的上網(wǎng)行為符合學(xué)校政策并可控 l End-user anti-virus platform management and end-user system security support 防病毒軟件平臺(tái)支持和終端用戶系統(tǒng)安全支持 l Research and support practical technical solutions to improve IT security with division head 研究并支持部門經(jīng)理實(shí)施可以提高IT安全的可行技術(shù)解決方案 Telephone/Copy/Print/Fax/Scan 電話/復(fù)印/打印/傳真/掃描 l Add or change extensions as required 根據(jù)需要增加或改變分機(jī)號(hào) l Work with telecoms companies to adjust service requirements as needed 根據(jù)需要與電信公司協(xié)調(diào)服務(wù)需求 l Directly and with third-party vendors manage the repair and servicing of equipment 直接與三方外包公司管理設(shè)備修復(fù) l Provide technical support as needed 根據(jù)需要提供技術(shù)支持 Asset management 資產(chǎn)管理 l Maintain an inventory of all ICT equipment and software licenses 管理所有ICT設(shè)備庫存和軟件證書 l Keep track of all ICT equipment 跟蹤所有ICT設(shè)備 l Ensure IT assets，faclities and devices record accurate and updated and do an inventory check periodically 保證IT 資產(chǎn)設(shè)施設(shè)備的數(shù)據(jù)準(zhǔn)確和更新并定期做資產(chǎn)盤點(diǎn) System analysis 系統(tǒng)分析 l Work independently to analyze problems and handle issues that occurred in the daily operation 獨(dú)立分析和處理日常發(fā)生的問題 l Take over tasks in implementing and testing new applications 完善和測試新的應(yīng)用 Skills and Experience Required: 基本要求 l 1-5 years ICT systems and operations management experience. 1-5年的ICT系統(tǒng)和運(yùn)營管理經(jīng)驗(yàn)。條件優(yōu)秀者，可適當(dāng)放寬年限要求。 l 1 – 5 years network management experience 1到5年的網(wǎng)絡(luò)管理經(jīng)驗(yàn) l Must be able to read, analyze and interpret computer hardware and systems management technical manuals and procedures 能分析和解釋計(jì)算機(jī)硬件和系統(tǒng)技術(shù)管理 l Strong personal skills to communicate directly with end users 能很好的與終端用戶溝通 l Bachelor’s degree in computer science, information systems or related computer field 計(jì)算機(jī)相關(guān)專業(yè)本科學(xué)歷 l Average written and verbal English基本英語書面和口語能力 l Strong initiative, integrity, and good judgment 積極主動(dòng)、正直、善于判斷 l Fast problem-solving skills in new situations 快速處理問題能力 l Ability to handle multiple tasks simultaneously 能同時(shí)處理多種任務(wù) l Work under pressure with flexible methods在有壓力的環(huán)境中具備靈活的工作方法